FirstPrint

Support

Email us at info@getfirstprint.com — we read everything. Include your device model and app version (Me → About) when reporting a problem.

Frequently asked questions

I'm not receiving notifications

• Check the system notification permission for FirstPrint.
• Major macro events are pushed to everyone; ticker and pack alerts require signing in and tracking them first.
• Battery savers on some Android devices can delay or block pushes — allow FirstPrint to run in the background.

How do I manage or cancel my subscription?

Subscriptions are billed by the App Store or Google Play, and are managed in your device's subscription settings (App Store: Settings → Apple ID → Subscriptions; Play: Play Store → Payments & subscriptions). Deleting the app or your account does not cancel a subscription.

How do I restore a purchase on a new device?

Sign in with the same account, then use "Restore purchases" on the subscription screen. Make sure the device uses the same store account that made the purchase.

How do I delete my account?

In the app: Me → Delete account. Details and an email fallback are on the Account Deletion page.

Where does the data come from?

Event data is collected from official sources (e.g. U.S. statistical agencies and the Federal Reserve) and reputable data providers, and pushed within seconds of the official release. The official source is always authoritative — see the Investment Disclaimer.